Once you have created your 'Regular Paid Event', you can manage your settings, make changes, assign seat reservations, assign email reservations, create/manage attendee form, check-in attendees, create/manage/fulfil add-ons.
1. Click on 'Manage' to access the event settings.
Features within Event Manager:
1. Edit Event: This page will allow you to edit your event details including title, description, date/time, tickets, refund policy, and other general information about your event. Changes can be made up to 1 week before your event.
2. Seat Reservation: This module facilitates the management and allocation of seats for the event. It provides a graphical interface for visualising the venue's seating chart and enables administrators to:
Assign specific seats to attendees.
Implement seat holds to temporarily restrict seat availability.
Designate seats as wheelchair accessible to accommodate individuals with disabilities.
3. Email Reservation: This is all about communicating with people who have made reservations (via seat reservation). You can:
Send emails to confirm their reservation details.
4. Attendee Form: This lets you create custom forms to collect information from your attendees. This is useful for gathering details you need for the event. You can:
Create custom questions to ask attendees.
Use different types of questions - e.g. fill in the blanks / dropdown menu.
See a list of all the attendees and their answers.
Download the answers.
5. Tickets Check-In: This is where you verify attendees tickets when they arrive at your event - use Chrome. It's how you manage door entry. You can:
Get an overview of how many people have checked in.
Use Row One ticket scanner.
See details about each attendee - name, ticket type, check in status / time.
6. Add-Ons: This is where you can create additional things for sale along with your event ticket. Each add-ons can be controlled based on quantity and which ticket type can buy them. Examples are:
Merchandise (like t-shirts).
Food and Drinks.
VIP Experience.
7. Add-Ons Fulfillments: This is where you manage the add-ons attendees purchased. You can:
See the list of customers who purchased add-ons.
Track whether the add-ons have been claimed (via QR scanning).
You can also use our in-house point of sale (POS) counter to sell add-ons on the event day.
8. Cancel Event: When clicked, a confirmation modal will appear for you to confirm this action. Once a listing has been deleted, this cannot be undone.
Note: It's not possible to delete a listing if tickets have been sold/issued for a upcoming event. Those tickets must be cancelled and refunded for your listing to be deleted.