Row One Asia

Terms & Conditions for Ticketing

Privacy Policy for Ticketing

Becoming An Organiser - FAQ

All things needed to help you set-up your first event.

Ticketing for Organisers

How to Create a Free Event

Used for one-time events, in-person or virtual - best for concerts, festivals and shows.

How to Create a (Regular) Paid Event

Used for recurring events that takes place over days or months - best for exhibitions, seasonal attractions and tours.

How to Create a (Timed-Entry) Paid Event

Used for grouping several regular events together to issue season tickets.

How to Create a (Season) Paid Event

Regular events VS Timed-Entry events VS Season events

Resources for organisers to create and manage their events.

Hosting an Event

Managing a Free Event

Managing a Paid Event

How to customise your event page settings.

Manage Your Event

Home Page - FAQ

Transactions Page - FAQ

How to Create a Seatmap

How to Design your Event Ticket

Customers Page - FAQ

How to Use Point of Sale (POS)

Wallet - FAQ

Profile - FAQ

Guides and tools for hosting a successful event.

Event Host Resources

What is a chargeback?

Understand, manage, and respond to payment disputes and reversals.

Chargebacks

Withdraw your funds from your Row One wallet balance

How long does it take to receive your funds using Row One Payments

Row One Payments

How much does it cost to sell tickets with Row One

What payment methods does Row One support

Withdrawing funds to restricted countries

Payments & Fees

Home

Find answers and get help from Intercom Support and Community Experts

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