The 'Customers' section serves as a customer relationship management (CRM) tool - storing and organising customer data. This page helps in understanding customer behaviour, personalising interactions, and improving customer service. It allows organisers to:
View customer profiles - including name, email address, and purchase history.
Track customer spending.
Manage customer status.
Filer and search for customers based on various criteria.
Elements:
This section allows event organisers to view and manage information of your customers.
Name - Shows the name of each customer.
Email - Shows the email address of each customer.
Total Amount Spent - Shows the total amount of money each customer has spent on your platform.
Status - Shows the verification status of each customer.
Status All - This lets you filter the list of customers by their verification status. You can choose to see 'All' customers or only 'Non-Verified' or 'Verified' customers.
Customer Details Page:
When you click on a specific customer's name, you will enter the 'Customer Details' page. It will show all information about the specific customer.
Go Back - A button to return to the main 'Customer' page.
Status - The customer's verification status.
Created - The date when the customer account was created.
First Name - Customer first name.
Last Name - Customer last name.
Email - Customer email address.
Street - Customer address.
City - Customer city that they reside in.
Timeline - A section showing the customer's purchase history. It includes:
Date of purchases.
Details of what they bought.
Checkout information, including a link and the amount spent.
Amount Spent - The total amount the customer has spent.
Orders - The number of orders the customer has placed.
Average Order Value - The average amount the customer spends per order.
Balance - The customer current balance.
