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Transactions Page - FAQ

Updated over 2 months ago

The 'Transactions' section provides a comprehensive record of every transaction conducted within the system. Organisers can view the detailed information about each transaction, including:

  • Customer Details (Name, Email).

  • Payment Status.

  • Transaction Amount.

  • Associated Event.

  • Date and time of the transaction.

This is the central hub for managing and reviewing all financial transactions within the system. It provides a summarised view of each transaction and tools to filter and find specific records.

  • Name / Email - Identifies the customer involved in the transaction, showing either their name or email address. This helps in customer identification and record-keeping.

  • Payment Status: Indicating the current state of the transaction. Common statuses include 'PENDING' (awaiting payment), 'COMPLETED' (payment received), or potentially others like 'FAILED' or 'REFUNDED'.

  • Amount: Shows the total monetary value of the transaction, including any charges, taxes, or discounts.

  • Event: Specifies the event associated with the transaction. This is relevant in handling the ticketing or at door sales.

  • Date: Records the date and time when the transaction occurred.

When an organiser clicks on a specific transaction (in the Transaction Table), they are taken to the 'Details - Pending' page, which provides a comprehensive breakdown of that specific transaction.

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